Terms & Conditions — 9a999

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 9a999 ("9a999", "we", "us", "our"), governing all use of the 9a999 website located at https://9a999.bid, including all associated services, features, content, games, and payment functionality.

By creating a 9a999 account, making a deposit, placing a bet, or otherwise accessing any part of the 9a999 platform, you unconditionally accept these Terms. Your continued use of 9a999 following any modification to these Terms constitutes your acceptance of the revised Terms.

These Terms are written in English. In the event of any ambiguity or dispute regarding interpretation, the English-language version of these Terms shall be the definitive version. 9a999 may provide translated summaries of these Terms for convenience, but the English version governs in all cases.

2 Eligibility & Age Verification

To be eligible to register and maintain an active account on 9a999, you must satisfy all of the following criteria at the time of registration and on a continuing basis throughout the period during which you hold a 9a999 account:

• You are at least 18 years of age;
• You are a natural person and not a corporation, partnership, trust, or other legal entity;
• You are accessing 9a999 from a jurisdiction in which online gambling is not expressly prohibited under applicable law;
• You are the sole owner and authorised user of the payment method(s) you use on 9a999;
• You have not previously had a 9a999 account suspended or terminated for breach of these Terms;
• You are not a current employee, contractor, affiliate, agent, or close family member of an employee of 9a999 or any of its associated companies.

9a999 reserves the right to request identity verification documents from any player at any time. Documents that may be requested include, but are not limited to, a government-issued national identification card, passport, driving licence, or proof of address dated within 90 days. Failure to provide requested documents within 14 calendar days may result in account suspension pending verification. 9a999 applies strict anti-money-laundering (AML) and Know Your Customer (KYC) procedures in accordance with internationally recognised standards.

3 Account Registration & Security

Each player may hold only one (1) registered account on 9a999. The creation of multiple accounts by a single individual — whether using different email addresses, mobile numbers, payment methods, devices, or IP addresses — is a material breach of these Terms and may result in immediate suspension or permanent closure of all associated accounts, along with forfeiture of any pending bonuses, winnings, or withdrawals.

When registering, you agree to provide accurate, current, and complete information. You must notify 9a999 promptly if any of your registration details change. 9a999 accepts no liability for losses arising from your failure to maintain accurate account information.

You are solely responsible for maintaining the confidentiality of your 9a999 login credentials, including your username, password, and any one-time verification codes sent to your registered mobile number or email address. You agree to:

• Use a strong, unique password for your 9a999 account that you do not use on any other service;
• Never share your login credentials with any third party;
• Log out of your account after each session, particularly when using shared or public devices;
• Contact 9a999 support immediately at [email protected] if you suspect unauthorised access to your account.

9a999 shall not be liable for any loss or damage arising from unauthorised access to your account where you have failed to adequately protect your login credentials. Any activity conducted through your account — whether or not authorised by you — remains your responsibility until you notify 9a999 of a security breach.

4 Deposits & Withdrawals

9a999 supports deposits and withdrawals in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. Payment method availability may vary and is subject to change without prior notice.

The minimum deposit amount is ৳500. Minimum withdrawal amounts and any applicable processing fees are displayed in your account dashboard at the time of withdrawal request. 9a999 reserves the right to modify minimum and maximum transaction limits at any time.

• Deposits: Deposits are credited to your 9a999 account balance in real time upon confirmed receipt of funds. 9a999 accepts no responsibility for delays caused by third-party payment providers.
• Withdrawals: Withdrawal requests are processed within 24 hours of submission for verified accounts. Unverified accounts may experience delays pending completion of KYC procedures.
• Currency: All transactions are conducted in BDT. No foreign exchange conversion is applied to BDT transactions.
• Declined Transactions: 9a999 reserves the right to decline or reverse any transaction that it reasonably suspects is connected to fraud, money laundering, or breach of these Terms.
• Payment Method Matching: Withdrawals will be processed to the same payment method used for the corresponding deposit, except where that method does not support withdrawals, in which case an alternative method may be offered at 9a999's discretion.

5 Bonuses & Promotions

9a999 offers a range of bonuses and promotional incentives to eligible players. All bonuses and promotions are subject to specific terms that are published alongside each offer and form part of these Terms by reference. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail with respect to that promotion only.

General bonus conditions applicable to all 9a999 promotions unless otherwise stated:

• Bonuses are available to players who have registered a verified 9a999 account and satisfied the eligibility criteria set out in Section 2;
• Only one bonus may be active per account at any time, unless explicitly stated otherwise in the promotion terms;
• Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they may be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the promotion terms;
• Bonus funds must be wagered within the time period specified in the promotion terms. Unused or expired bonus funds will be forfeited without compensation;
• 9a999 reserves the right to withdraw, cancel, or modify any bonus or promotion at any time, with or without prior notice, where it has reasonable grounds to suspect abuse or where required by regulatory or operational considerations;
• Players who attempt to exploit bonuses through irregular betting patterns, arbitrage, hedging, or any other strategy designed to circumvent wagering requirements will have their bonuses forfeited and may have their accounts suspended.

6 Gameplay Rules & Fair Play

All casino games available on 9a999 — including slots, live dealer tables, crash games, and table games — use certified random number generation (RNG) systems that are independently audited for fairness. Game outcomes are determined by these RNG systems and are not influenced by 9a999 or any third party.

Sports betting markets on 9a999, including BPL T20, Bangladesh Tigers internationals, IPL, T20 World Cup, and other events, are governed by the specific rules published for each sport and market type. In all cases:

• Bets are final once confirmed. 9a999 does not accept requests to cancel confirmed bets except in cases of obvious technical error;
• In the event of a technical fault, system error, or connectivity failure during gameplay or bet placement, 9a999 reserves the right to declare the affected round or bet void and refund the applicable stake to the player's account balance;
• Where a casino game or sports event result is disputed, 9a999's records shall be the primary reference. Players may raise disputes through the process described in Section 14;
• Maximum bet limits apply to certain games and markets and are displayed within the relevant game or betting interface;
• 9a999 reserves the right to limit, suspend, or close accounts that exhibit patterns of gameplay that it reasonably considers abusive, exploitative, or contrary to the spirit of fair gaming.

7 Prohibited Activities

The following activities are strictly prohibited on the 9a999 platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate account suspension, permanent termination, forfeiture of balances and bonuses, and reporting to relevant authorities where legally required:

• Registering more than one account per individual;
• Providing false, misleading, or fraudulent information during registration or verification;
• Using the 9a999 platform for any purpose related to money laundering, terrorist financing, or other financial crime;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the 9a999 platform in ways not permitted by these Terms;
• Exploiting bugs, errors, or vulnerabilities in the 9a999 platform for financial gain. Any such vulnerabilities must be reported to 9a999 support immediately;
• Colluding with other players or third parties to gain an unfair advantage in any game or betting market;
• Using payment methods that are not registered in your own name or that belong to a third party;
• Accessing the 9a999 platform from a jurisdiction where online gambling is explicitly prohibited by law and you are knowingly in breach of that prohibition;
• Any conduct that 9a999 reasonably determines to be harmful to the integrity of the platform or other players.

8 Responsible Gaming

9a999 provides the following responsible gaming tools, all of which are accessible directly from your account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spending;
• Session Time Limits: Configure automatic session reminders and time-out notifications;
• Cooling-Off Periods: Temporarily suspend your account for a period of your choosing (24 hours to 6 weeks);
• Self-Exclusion: Permanently close your account and exclude yourself from the 9a999 platform. Self-exclusion requests are processed within 24 hours and are irreversible for a minimum period of 6 months.

If you believe that your gambling is causing harm to yourself or others, please contact 9a999 support immediately via live chat or by writing to [email protected]. For further guidance, please visit the Responsible Gaming page on this site. Players must be 18 years or older.

9 Intellectual Property

All content on the 9a999 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of 9a999 or its content suppliers and is protected by applicable intellectual property laws.

9a999 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the 9a999 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the 9a999 platform;
• Modify or create derivative works based on 9a999 content;
• Use any data mining, scraping, or extraction tools on the 9a999 platform;
• Use 9a999 trademarks, logos, or brand elements without prior written consent.

Any unauthorised use of 9a999 intellectual property will result in immediate termination of your licence to use the platform and may give rise to legal proceedings.

10 Privacy & Data

9a999 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also consent to the processing of your personal data as described in the Privacy Policy.

In summary, 9a999 collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention, and compliance with applicable legal obligations. 9a999 does not sell personal data to third parties. Personal data is retained only for as long as necessary for the purposes for which it was collected, or as required by law.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 9a999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the 9a999 platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or computer damage.

9a999's total aggregate liability to you for any claim arising out of or related to these Terms or your use of the 9a999 platform shall not exceed the total amount deposited by you to your 9a999 account in the 30 calendar days immediately preceding the event giving rise to the claim.

9a999 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. 9a999 makes no representations regarding the completeness, accuracy, or reliability of any content on the platform.

12 Account Suspension & Termination

9a999 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete identity verification within the required timeframe;
• Reasonable suspicion of fraudulent activity, money laundering, or other financial crime;
• Receipt of a chargeback or payment dispute from your payment provider;
• Reasonable suspicion that an account is being operated by a minor;
• Regulatory, legal, or compliance requirements that necessitate account closure.

Upon account closure, any verified real-money balance (excluding bonus funds) remaining in your account will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements. Bonus balances and wagering-requirement-related winnings will be forfeited upon account closure due to breach of these Terms.

You may close your account voluntarily at any time by contacting 9a999 support. Voluntary account closure requests are processed within 5 business days. If you wish to self-exclude for responsible gaming reasons, please use the self-exclusion tool in your account dashboard for immediate effect.

13 Amendments to Terms

9a999 reserves the right to amend these Terms at any time. When material changes are made, 9a999 will notify registered players by email to their registered address and/or by displaying a prominent notice on the 9a999 platform for a minimum of 14 days prior to the changes taking effect.

It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed in the "Last updated" field at the top of this document. Your continued use of the 9a999 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the platform and may request account closure.

14 Contact & Disputes

If you have any questions about these Terms, or if you wish to raise a dispute regarding a transaction, game outcome, bonus, or any other aspect of your 9a999 account, please contact 9a999 support in the first instance:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the 9a999 platform
• WhatsApp: +880 1700 000000 (plain text — not a clickable link)
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

9a999 aims to acknowledge all formal complaints within 48 hours of receipt and to resolve disputes within 14 calendar days. Where a dispute cannot be resolved through the internal complaints process, you may escalate the matter through such alternative dispute resolution mechanisms as are available under applicable law.

These Terms shall be governed by and construed in accordance with applicable law. Any dispute, controversy, or claim arising out of or in connection with these Terms that cannot be resolved informally shall be subject to the jurisdiction of the courts of competent jurisdiction.